Got a consumer complaint? Here’s what to do
An unresolved consumer complaint can become frustrating once emails, receipts and reference numbers begin piling up. The CGSO process gives qualifying disputes a formal route beyond the supplier.
How to protect your credit profile after identity theft
A stolen identity can be used to open accounts or apply for credit in your details. Checking your credit profile and challenging incorrect information can help restore an accurate record.
How to replace a lost vehicle registration certificate in South Africa
Losing an important car document can leave you wondering what happens next. Here’s what South African motorists need to know about getting a replacement.
Does your household qualifies for free electricity?
A monthly electricity allocation is available to qualifying South African households, but eligibility is handled at municipal level. Knowing where to check can save you from relying on assumptions about income or meter type.
How to claim from the Compensation Fund after a workplace injury
Compensation Fund claims depend on more than reporting an injury to your employer. The right paperwork, medical records and follow-ups can make a major difference when you need to trace your claim.
How to get your rental deposit back after moving out
Your rental deposit does not automatically disappear into repairs once you move out. Knowing what can be deducted and which records support your case can help when the final amount is not what you expected.
How to cancel a gym contract and preserve the paper trail
Ending a gym contract can become messy when verbal promises replace written confirmation. A few careful records can help you prove when you cancelled and what the gym agreed to.