Smart shopper's playbook - accumulate discounts, shipping, and returns easy-peasy

Your grocery till slip, your bank card, and your delivery driver all owe you money. Here’s how to collect.

Smart shopper's playbook - accumulate discounts, shipping, and returns easy-peasy
Photo: Tara Clark.

South Africans know how to stretch a rand. The game now is simple: line up bank perks, double down on retail loyalty, grab a cashback or two, then outsmart delivery fees and keep your return rights locked and loaded. Do it right and you don’t just save; you flip the system back in your favour.

This isn’t about hunting for magical deals, but about making the rands you already spend work harder than your boss ever will.

Discounts that add up

Bank rewards are your first stop
FNB eBucks can give you up to R6 per litre back at Engen if you’re on the right reward level. Standard Bank’s UCount offers up to R10 back in points per litre at Astron Energy or Caltex. Nedbank Greenbacks offers tiered earn, while Capitec Live Better hands out 1% back on credit card spend, plus partner bonuses.

Retail cards bring the second punch
Checkers Xtra Savings, Woolworths WRewards, Pick n Pay Smart Shopper, and Clicks ClubCard are still the big four. Checkers Xtra Savings really gives you savings on regular (and some "I didn't plan to buy this, but it's on special!") items. WRewards cuts prices instantly, Smart Shopper sneaks in fuel deals and bonus points, and Clicks ClubCard pays out billions in cashback every year.

Cashback apps are dessert
SnapnSave is the main one. Book an offer, shop like normal, upload your till slip, and get real cash sent to your bank account.

The winning combo is bank rewards first, retailer loyalty second, niche cashback last. One card swipe, one loyalty scan, one slip upload.

On the horizon: Pick n Pay and FNB are deepening ties, with Reuters noting a broadened programme letting all FNB customers get up to 30% back at PnP in eBucks from 1 April. Track these bank-retail tie-ups because they supercharge stacking.

Delivery without the fuss

Know the thresholds
Takealot offers free standard delivery from R650. Miss it, and standard delivery is around R75. That means small carts are taxed, and you should either plan baskets or use collection options if they work out cheaper.

Or pay once, skip fees with a sub
TakealotMORE Standard costs R39 per month, and TakealotMORE Premium costs R99 per month. Benefits include free next-day delivery on qualifying orders, with minimum order values typically set at R500 for the free-delivery perks. You also benefit from free delivery on Mr Delivery when you sign up with TakelotMore - a bonus for those "I don't feel like cooking, let's order in" nights.

Pick-up points are underrated
Pargo has thousands of Click & Collect spots and even helps with returns. The Courier Guy’s PUDO lockers let you fetch a package at 2 am (if you want). Amazon South Africa rolled in with thousands of pickup points from launch, so we can expect pressure on rivals to follow.

Grocery delivery shortcuts
OneCart delivers from multiple retailers in one drop for R35–R55 plus a shopper fee. Checkers Sixty60 charges R35, and if they mess up too many items, you get that fee back as a credit (remember: alcohol orders with issues must be returned to the nearest Checkers for a refund). You can also link your Xtra Savings in the app to draw some instant discounts.

Always compare before you click “buy”
PriceCheck still works. Double-check who’s selling cheaper once you add the delivery fee.

Returns: your secret weapon

Six-month law on your side
The Consumer Protection Act gives you an automatic six-month warranty. If it’s faulty, you decide: refund, repair or replacement.

Online cooling-off period
The Electronic Communications and Transactions Act says you have seven days to cancel an online purchase. The CPA adds five business days for direct marketing buys.

Retailer examples worth knowing
Takealot lets you log a return online and drop it off or book a collection. Superbalist gives you 30 days on unwanted items, 7 days on Clearance, and the full six months for defects. Amazon South Africa sets 30 days for most items.

Image: FTM InHouse. Prompt: Liz Thorne.

Quick-start checklist

  • Use the bank card that pays the most at your shop or fuel brand.
  • Always scan the retailer card, online and in-store.
  • Book cashback offers in apps for the stuff you already buy.
  • Batch your orders to get free delivery limits; otherwise, go to pick up or a locker.
  • Track return dates. If something breaks, mention CPA section 56 or ECTA and watch how fast the tone changes.
The playbook isn’t about becoming a coupon addict. Pick two bank rewards, two loyalty cards, one cashback app, and know your delivery and returns rights. That’s it. The discounts build up without you even trying, and you stop bleeding rands on silly fees.
For story submissions or reviews, contact Liz via email (editor@flipthemarket.co.za).